Conversely, older workers who are treated equitably and have access to appropriate support are more engaged and likely to stay with their employer for longer. The evidence shows that older workers often have high levels of expertise, strong communication skills and highly developed judgement and problem-solving. With the population ageing both in and outside the workplace, older workers can offer a distinctive understanding of and rapport with older consumers.
Acting now to ensure equitable treatment and access to flexible working will pay dividends with the current workforce and into the future.
This article was first published on Changeboard.