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Getting the most out of digital

We want more people to use digital technology that helps them enjoy a good later life.

We are focusing on finding new solutions, starting offline rather than online, that help people use digital technology in the ways that they want to. There are already plenty of existing ‘mainstream’ products and services online that people in later life could use to do things that they want or need to do. We are therefore starting from the demand-side, and we are not currently considering developing new digital products or solutions.

 

Why work on it?

We know that people aged 65 and over are significantly less likely to be online than younger people. According to the latest ONS report on internet use in the UK, approximately 40% of people aged 65 and over have not used the internet in the last 3 months, compared to only 4% of people between 16 and 64.

The internet is an important way – increasingly, the main way – of connecting to people, services and information. We believe that helping people in later life to get online in the ways that they want will help them maintain their independence, social connections, access to financial information and other services. With job searches and the best deals now largely online, staying connected is also important for both earning and saving money. Equally, there are growing risks that people will lose out in terms of access to entitlements (such as pensions or health care) and financial services as these become ‘digital by default’.

Latest activity

  • Our current focus is on how best to support people in later life to use the internet to access information, advice and services that they want and need.
  • We are working with Good Things Foundation to conduct research with people in later life to develop a better understanding of how people in later life want to use the internet, what’s stopping them and what could help. We want to identify promising offline approaches to help more people in later life to use the internet to access the information, advice and services that they want and need.
  • As we develop our work on each of the other topics, we will continue to explore how new technology can help people enjoy a good later life.

Support us

Please get in contact if you are able to contribute information or ideas because:

  • you are doing relevant research
  • you have personal experience that could help inform the design of interventions and solutions
  • you are delivering a service or intervention designed to support people in later life to use the internet to access the information, advice and services that they want and need.
  • you have ideas about how the Centre for Ageing Better can make most difference
  • you share our ambitions and would like to explore how you could contribute or work with us