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Carole's voice - the need for suitable homes

Carole is a wheelchair user and lives in a second-floor flat, in a block that has no lift. She has been waiting for two years for a flat she can leave and return to without help, and close to her only friend in the city.

Existing homes

Carole talks about her experiences of living in a home that doesn't meet her needs, and the impact it has had on her.